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LOGOS London - SRA

Regulation

LOGOS Legal Services Limited is authorised and regulated by the Solicitors Regulation Authority, SRA number 461821.

Fees

Our fees will be calculated principally by reference to the time spent by each member of the firm involved on the matter. The current hourly rates (exclusive of VAT) of those who will be involved are as follows:

Partner                    £440
Senior Associate       £350

The Solicitors’ Code of Conduct requires that we give the best possible information about the likely overall cost both at the commencement of a matter, and, when appropriate, as the matter progresses.

The total legal fees will depend on the complexity of implementing your proposals and the length of any negotiations with the other parties. Please contact us directly for further details of our rates, estimates and funding options.

For further information, please refer our Engagement Terms regarding disbursements, VAT, invoices and payment. The Engagement Terms are enclosed to our Engagement Letter, for client’s approval.

Please note that, for contentious or potentially contentious matters, your insurance policies may cover all or part of a claim and/or our costs in acting on this matter.  Alternatively, or in addition, “After the Event” insurance or third-party funding may be available to you.

Professional indemnity insurance

In accordance with our professional body rules, we are required to hold professional indemnity insurance. LOGOS have professional indemnity insurance affected through Miller Insurance Services LLP, 70 Mark Lane, London EC3R 7NQ (Policy No. B0621PLOGO000121) covering LOGOS worldwide. Further details may be provided on request.

Money Laundering

To meet our statutory requirements under the Proceeds of Crime Act 2002, the Money Laundering Regulations 2007, the Terrorism Act 2000 and Directive No. 2005/60/EC on the prevention of the use of the financial system for the purpose of money laundering and terrorist financing, we are required to confirm our client’s identity and that of directors and all of the connected shareholders. In order to comply with these requirements, we need to obtain evidence of identity after first instructed to act for you.  It is our policy not to accept cash from clients.

COMPLAINTS PROCEDURE

If you have any comments or concerns about the services that we provide or if you wish to discuss any aspect of the way in which your instructions are being handled you should inform us immediately so that we can do our best to resolve the problem for you. If you do not wish to raise these with the individual lawyer involved, please speak to your designated Partner, or, if you prefer, the Head of LOGOS London, Gudmundur Oddsson. We treat all complaints very seriously and shall consider your compliant within eight weeks of your complaint. A copy of our UK complaints policy is available here.

If you remain dissatisfied, you may have the right to take the matter up with the Legal Ombudsman of England and Wales to consider the complaint. The Legal Ombudsman deals with complaints from members of the public and small businesses, charities clubs and trusts. A complaint to the Legal Ombudsman must normally be made within six months of the date of the conclusion of the firm's complaints process (i.e. within six months of receiving a final written response from us about your complaint).  

If you would like more information about this service, including the time limits in using it, please contact the Legal Ombudsman directly.  

Visit www.legalombudsman.org.uk 

Call: 0300 555 0333 between 9.00 to 17.00 

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ 

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

If your complaint is about your bill you may be entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974. If all or part of a bill remains unpaid, we may be entitled to charge interest.