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LOGOS London

Regulation

LOGOS Legal Services Limited is authorised and regulated by the Solicitors Regulation Authority, SRA number 461821.

SRA Price Transparency Statement

Please read our transparency statement here.

The London office core areas of law are Corporate and Commercial. The London office offers also general Employment advice however if a matter is or becomes contentious, the team will either refer, engage or work with specialists who can represent the client best in the Employment Tribunal in England & Wales.

Fees

Our fees will be calculated principally by reference to the time spent by each member of the firm involved on the matter.

The Solicitors’ Code of Conduct requires that we give the best possible information about the likely overall cost both at the commencement of a matter, and, when appropriate, as the matter progresses.

The total legal fees will depend on the complexity of implementing your proposals and the length of any negotiations with the other parties. Please contact us directly for further details of our rates, estimates and funding options.

For further information, please refer to our Engagement Terms regarding disbursements, VAT, invoices and payment. Please read our Standard Terms of Engagement here.

Please note that, for contentious or potentially contentious matters, your insurance policies may cover all or part of a claim and/or our costs in acting on this matter.  Alternatively, or in addition, “After the Event” insurance or third-party funding may be available to you.

Professional indemnity insurance

In accordance with our professional body rules, we are required to hold professional indemnity insurance. LOGOS have professional indemnity insurance affected through Miller Insurance Services LLP, 70 Mark Lane, London EC3R 7NQ (Policy No. B0621PLOGO000122) covering LOGOS worldwide. Further details may be provided on request.

COMPLAINTS PROCEDURE

If you have any comments or concerns about the services that we provide or if you wish to discuss any aspect of the way in which your instructions are being handled you should inform us immediately so that we can do our best to resolve the problem for you. If you do not wish to raise these with the individual lawyer involved, please speak to your designated Partner, or, if you prefer, the Head of LOGOS London, Gudmundur Oddsson. We treat all complaints very seriously and shall consider your compliant within eight weeks of your complaint. A copy of our UK complaints policy is available here.

A complaint can be made to the SRA if it relates to the professional conduct of LOGOS Legal Services or any of its Partners and employees. Further information is available on the SRA's website (https://www.sra.org.uk/consumers/) The SRA can be contacted by telephone (0370 606 2555), by email (reports@sra.org.uk) or by post (SRA Report, The Cube, 199 Wharfside Street, Birmingham, B1 1RN). 

If the matter is still not resolved at the conclusion of our complaints process, you may be entitled to ask the Legal Ombudsman of England and Wales to consider your complaint.

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint

and

  • No more than six years from the date of act/omission; or
  • No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

The Solicitors Regulation Authority can help if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. 

If your complaint is about your bill you may be entitled to apply to the court for an assessment of a bill under Part III of the Solicitors Act 1974. If all or part of a bill remains unpaid, we may be entitled to charge interest.